i have scenario and following states
requestor
supervisor
dept manager
vp
request move to supervisor even if request approved and reject it will go to requestor and requestor have the rights to escalate it to above level i am able to escalate it one layer up like department manager but even if department manager approve or reject it will move to requestor for approve or escalate,if requestor now escalate it should go to next level which vp
how to know the requestor response already had supervisor state and now it should move to vp state
MCTS,ITIL